This Privacy Policy explains how Stussyclo.com (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website at https://stussyclo.com, make a purchase, or interact with us in any way. Please read this policy carefully. By using our website, you agree to the practices described below.

1. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you use our website.

Information You Provide:

  • Name, email address, phone number, and billing/shipping address when you place an order or create an account
  • Payment information (processed securely through our payment processor — we do not store full card details on our servers)
  • Account credentials (username and password) if you create a customer account
  • Communications you send to us via email or contact forms

Information Collected Automatically:

  • IP address, browser type, device type, and operating system
  • Pages you visit, time spent on pages, links clicked, and referring URLs
  • Cookie identifiers and session data
  • Order history and browsing behavior on our site

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including payment processing and shipping
  • To send order confirmations, shipping notifications, and delivery updates
  • To respond to your customer service inquiries and support requests
  • To send promotional emails and newsletters, if you have opted in (you can unsubscribe at any time)
  • To improve our website, product offerings, and customer experience
  • To detect and prevent fraud, unauthorized access, and other illegal activity
  • To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Essential cookies: Required for the website to function — shopping cart, session management, login state
  • Analytics cookies: Help us understand how visitors interact with the site (e.g., Google Analytics)
  • Marketing cookies: Used to show you relevant advertising on other platforms (e.g., Meta Pixel, Google Ads)
  • Preference cookies: Remember your preferences such as currency and language

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

4. Sharing Your Information

We do not sell your personal information. We may share your data with the following categories of third parties:

  • Payment processors: To securely process your transactions (e.g., Stripe, PayPal)
  • Shipping carriers: To deliver your orders (e.g., FedEx, UPS, USPS, DHL)
  • Email service providers: To send order and marketing communications
  • Analytics providers: To help us analyze site performance (data is anonymized or aggregated)
  • Legal authorities: If required by law, court order, or to protect our rights and safety

All third-party service providers are contractually required to handle your data securely and only for the purposes we specify.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted through our website, secure server infrastructure, and restricted access to personal data within our organization.

No method of data transmission over the internet is 100% secure. While we take strong measures to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. Order records are typically retained for 7 years. You may request deletion of your account and associated data at any time (subject to legal retention requirements).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Portability: Request a portable copy of your data in certain circumstances

To exercise any of these rights, contact us at: support@stussyclo.com

8. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

StussyClo.com Email: support@stussyclo.com Website: https://stussyclo.com/contact-us/